Xsolla roblox charges. Xsolla provides a detailed and searchable faq plus multiple contact options for gamer support. Robloxs fraud prevention measures were triggered. Nataly was helpful and communicative. If you notice charges on your card or paypal bill that you did not authorize please contact customer service.
I have an unauthorized charge on my card or paypal account. See xsolla verification charges for more information. Register the correct billing information with the card provider. Xsolla has been dealing with chargebacks and refunds for 14 years so we can help you work through the details to reduce operational costs and improve customer satisfaction.
Roblox users should always get permission from the payment owner their parent guardian or adult relative before making any payment. Not an xsolla partner. Xsolla credit card scam it is not that rare actually to be scammed by this usual techniques when people buy online and also offline. It has been 2 hours and there has still been no charge on my account.
The amount of this micro transaction is the verification code that you must enter in the form. 934 votes and 560 voted that it is a fraud charge. You can do this by visiting the card companys website or calling the customer service number on the card. Lana was abysmal disconnecting or redirecting with weblink to avoid action.
Help from xsolla support team is very dependent on the support agent you connect to. You only need to enter the numeric value of the charge so if your code is 044 you must enter 044 in the form to verify your transaction. Xsolla will create a micro transaction on your financial account typically between 020 090 usd. Issue was resolved by my bank in the end forcing a card charge back for 2 transactions that xsolla processed without supplying goods.
When i try to buy robux it sends me to an xsolla website which is presumably the billing company for roblox and it tells me that it charged me an amount between 020 090 usd and i must enter the amount charged to verify the ownership of my card. Roblox does use xsolla. Credit card declined or pending charges. We are currently experiencing heavier than normal support traffic therefore response times may be slower.
Xsolla verification charges micro transactions prepaid credit card errors.